When you book short-term stays in Marlborough, MA area, you want to know that you’re staying somewhere safe. At the Residences at Solomon Pond, our hygienic protocols and standards are the highest to ensure our guests’ safety and our employees’ safety.

We follow CDC guidelines and best practices and have executed the most comprehensive and inclusive sanitation methods available.

The Residences at Solomon Pond is an independently owned Extended Stay Hotel offering short and long term stays in Marlborough, MA. Our dedicated employees and management care about your wellbeing. Our team is local and uniquely cares about the quality, safety, and enjoyment of your visit. Because our dedicated team lives in the area where they work, the community and the Residences at Solomon Pond’s reputation are essential. Each of our guest rooms will include a complimentary hand sanitizer and two safety masks for your convenience and protection.

Our staff has been trained specifically in SAFETY PLUS’s execution – we’ve outlined our comprehensive safety protocol below.  

CDC Compliant Sanitation Protocols

• We adhere to CDC recommendations and are continuously searching for additional ways to protect your safety. For a full list of CDC recommendations Click Here
• We have consulted with UMass Memorial Medical Center for sanitation protocols and are adhering to their recommendations.

Social Distance Ready Property Features

• Contact-less check-in
• • Our self-service check-in kiosk eliminates the need for face-to-face interaction at the point of check-in.
  • We sanitize our kiosk hourly, and hand sanitizer is provided and required before each use.

• Private entry suites available
• • Private entry eliminates the need for contact in hallways, elevators, or common areas.
  • Allows you to go from your car to your room without interaction.

• Full-sized kitchens
  • There is no need to dine out or take out as everything you need from pots to pans is provided in your private kitchen.

Innovative Cleaning Technology

• Located in our main lobby, laundry rooms, fitness center, and elevator, you’ll find hands-free hand sanitizing stations.
• Safety Seal – We put a magnet on unit doors after their cleaning, which indicates no one has entered the guest room since our staff cleaned it.

Vigorous 47 Point Cleaning Checklist

• We train our staff on our 47 Point Cleaning Checklist.
• This training includes disinfecting of high-touch surface areas, including but not limited to light switches, and door handles, TV remotes, and thermostats.
• Click here to see our full 47 Point Cleaning Checklist.

Common Area Safety

• We continuously disinfect high-touch surface areas, including the front desk, check-in kiosk, entryways, door handles, elevator, laundry rooms, stair railings, common area bathrooms.
• Located in all our common areas, guests will find cleaning charts informing them when we completed the last sanitation round.
• To properly disinfect them after each use, we make our Business & Fitness Centers available to guests by reservation only.

Staff

• We have all our staff complete mandatory training on our SAFETY PLUS
• We take all our staff’s temperatures before the start of their shift. Per CDC regulations, if they present a 100.3 degrees or higher fever, they aren’t permitted to work.
• We always require our staff to wear safety masks and gloves while on duty.

Have a question that we didn’t answer? To learn more about our COVID-19 safety protocols at The Residences at Solomon Pond or to ask about our apartment-style suites in the Marlborough, MA area, please contact us.